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启动显示“Load Errors 载入文件…… 时出错”怎么办?

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排山倒海

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启动SketchUp遇到此弹窗,一定要学会看“载入文件出错”的内容!这样的报错一般写明了位置和原因,请仔细对照自己的报错,比较常见的报错如下:
 
1、是否将SketchUp安装在了中文路径下了,如“D:/设计软件/SketchUp”、”E:/草图”等等,这是非常错误的安装方式。
解决办法:
请卸载SketchUp,并重新安装SketchUp到非中文路径下,最好是SketchUp默认的安装目录。如:C:/Program Files/SketchUp/SketchUp2016
 
2、您的计算机系统用户名是否为中文?Windows系统用户名请勿取中文名,如果是,请查询更改为英文,或新建一个系统账号,或重装系统。(新建系统账号的方法
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3、当错误信息中有显示 “Error: 127:xxxx” 时,通常是因为曾安装或升级工行网银助手,请重新安装SUAPP客户端安装程序即可;
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4、当错误信息中有显示 “Error:x:/xxxxxxx/registry.rb:319:in’QueryValue‘ ”,一般是由于使用过翻墙或网络代理导致,请使用腾讯电脑管家或360修复网络。
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flywingwrh

赞同来自: xyaojue yineh

载入文件 C:/Program Files (x86)/SUAPP/suapp/suapp_main.rb 时出错
Error: C:/Program Files (x86)/SUAPP/suapp/suruby/gems/ams/lib/extension_manager.rb:342:in `block in require_all'
C:/Program Files (x86)/SUAPP/suapp/suruby/gems/ams/lib/extension_manager.rb:338:in `each'
C:/Program Files (x86)/SUAPP/suapp/suruby/gems/ams/lib/extension_manager.rb:338:in `require_all'
C:/Program Files (x86)/SUAPP/suapp/suruby/gems/ams/lib/ams_main.rb:148:in `<top (required)>'
E:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require'
E:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require'
C:/Program Files (x86)/SUAPP/suapp/suapp_main.rb:372:in `<encoded>'
C:/Program Files (x86)/SUAPP/suapp/suapp_main.rb:7:in `RGLoader_load'
C:/Program Files (x86)/SUAPP/suapp/suapp_main.rb:7:in `<top (required)>'
E:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in `require'
E:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in `load'
C:/Users/26029/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/suapp_loader.rb:12:in `register_extension'
C:/Users/26029/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/suapp_loader.rb:12:in `<top (required)>'
 

guxingzuoban

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求大神,这个问题如何解决

寻风

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安装问题.png

请问这是怎么回事,SU为2018,路径也是英文的。

yineh

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载入文件 C:/Program Files (x86)/SUAPP/suapp/suapp_main.rb 时出错
Error: #<LoadError: An exception occurred while loading lib, version 3.6.0s!\n\n5: \x{BEDC}\x{BEF8}\x{B7C3}\x{CECA}\x{A1A3}   - C:/Users/admin/AppData/Local/Temp/lib/libraries/3.6.0s/win64/2.5/ams_lib.so>
C:/Program Files (x86)/SUAPP/suapp/suruby/gems/ams/lib/extension_manager.rb:342:in `block in require_all'
C:/Program Files (x86)/SUAPP/suapp/suruby/gems/ams/lib/extension_manager.rb:338:in `each'
C:/Program Files (x86)/SUAPP/suapp/suruby/gems/ams/lib/extension_manager.rb:338:in `require_all'
C:/Program Files (x86)/SUAPP/suapp/suruby/gems/ams/lib/ams_main.rb:148:in `<top (required)>'
C:/Program Files/SketchUp/SketchUp 2019/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:59:in `require'
C:/Program Files/SketchUp/SketchUp 2019/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:59:in `require'
C:/Program Files (x86)/SUAPP/suapp/suapp_main.rb:372:in `<encoded>'
C:/Program Files (x86)/SUAPP/suapp/suapp_main.rb:7:in `RGLoader_load'
C:/Program Files (x86)/SUAPP/suapp/suapp_main.rb:7:in `<top (required)>'
C:/Program Files/SketchUp/SketchUp 2019/Tools/extensions.rb:197:in `require'
C:/Program Files/SketchUp/SketchUp 2019/Tools/extensions.rb:197:in `load'
C:/Users/admin/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/suapp_loader.rb:12:in `register_extension'
C:/Users/admin/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/suapp_loader.rb:12:in `<top (required)>'

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