SketchUp显示图形卡信息丢失？

我也已经按照网上的一些教程调整过了没用。我下载官网的检查程序SketchUp 2017 checkup检查，出现了以上报告，错误是图形卡信息丢失，但还是不知道怎么解决，大家有没有什么办法啊？
 
Error: Something went wrong while retrieving the system information from your computer. This may cause tests regarding System RAM, Windows version and/or graphics card memory to fail.
Error: Graphics card information is missing.